Description

The Abbreviated Maslach Inventory can be used to measure burnout in clinicians.


 

Depersonalization:

(1) treat some patients as if they are impersonal objects

(2) more callous towards people since taking this job

(3) do not really care what happens to some patients

 

Emotional exhaustion:

(1) feel emotionally drained by work

(2) feel fatigued when getting up in the morning

(3) feel strained after working with people all day

 

Personal achievement:

(1) very effective in dealing with patient problems

(2) positively influencing other people's lives though my work

(3) exhilarated after working closely with my patients

 

Response

Points

every day

6

a few times a week

5

once a week

4

a few times a month

3

once a month or less

2

a few times a year

1

never

0

 

score for depersonalization =

= SUM(points for the 3 depersonalization questions)

 

score for emotional exhaustion =

= SUM(points for the 3 emotional exhaustion questions)

 

score for personal achievement =

= SUM(points for the 3 personal achievement questions)

 

Interpretation:

• minimum score: 0

• maximum score: 18

• The higher the depersonalization score the greater the risk for burnout.

• The higher the emotional exhaustion score the greater the risk for burnout.

• The higher the personal achievement score the lower the risk for burnout.

 


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